As skill shortfalls and the cost of labor rises in the US, offshore hiring has become a sustainable way to reduce the cost of labor for small to medium businesses. Historically, business owners have relied on traditional recruitment agencies when they lack the expertise required to navigate distant labor markets. However, these come with upfront costs and do not guarantee quality. Both AbroadWorks and BruntWork make it simple for businesses to identify and hire skilled offshore workers. In this article, we’ll take a closer look at how AbroadWorks compares to BruntWork, focusing on key factors like cost-efficiency, hiring quality, process transparency, and client support.

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Overview of Each Company

AbroadWorks

AbroadWorks helps North American companies scale through strategic offshore labor solutions. It focuses on sourcing high-quality talent, a consultative approach, and flexible support structures that align with your business goals. AbroadWorks started by concentrating on recruiting in specific countries on several continents, emphasizing English proficiency, availability of technical skills, and an affordable cost of labor. As AbroadWorks has, through innovation, refined its processes and expertise, it is expanding to include more countries and is in the process of establishing Employee of Record (EoR) Services.

BruntWork

BruntWork is among the most established outsourcing platforms. It has over 15 years of experience in hiring remote staff. BruntWork is active in at least 10 industries and, like AbroadWorks, offers offshore staffing services for various roles, helping companies reduce hiring costs. They operate across multiple countries and provide various administrative and recruiting support options. As one of the largest offshore hiring companies, BruntWork has been recognized as an industry leader by numerous publications.

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Key Comparison Table

There are various features common and unique to AbroadWorks and BruntWork. This and the following section will not be exhaustive. Instead, they will focus on core features that are essential to helping you make a decision.

Stand Out Features

While both organizations offer comparable services at a high level, there are key differences between AbroadWorks and BruntWork. These are rooted in the innovative use of technology implemented by AbroadWorks to maximize the quality and productivity of offshore employees while minimizing client dissatisfaction. This section will focus on the differences in the key comparison table:

• Background checks: In addition to qualification confirmation, AbroadWorks conducts a criminal background check to ensure reliable candidates.
• Secure Remote Worker (SRW) and BruntWork AI: SRW software creates a virtual workstation on remote workers’ computers that restricts access to non-work-related applications and keeps security software up to date. Furthermore, for a small additional hourly rate, BruntWork agents get access to BruntWork AI that assists with email drafting and inbox labelling.
• Rigorous vetting process: BruntWork performs technical checks to ensure candidates are proficient in English language, logic and numeric aptitude tests, and that they have a reliable computer and internet connection. In addition to standard tests, AbroadWorks has a one-of-a-kind and custom-built applicant tracking system (ATS). On this platform, AbroadWorks administers tests personalized to client needs. These include, for example, soft skills and CRM competency assessments for customer service agents or CPA score, accounting software, and attention to detail assessments for accountants or bookkeepers.
• Productivity and time-tracking: Both AbroadWorks and BruntWork have systems to track the hours worked by employees. Whereas BruntWork provides time sheets that detail days and hours logged by employees, AbroadWorks has a more intricate system. AbroadWorks software not only tracks time but the activity of each employee. This includes applications used, websites visited (classifying them by importance to operations), and there is even an option for screenshot gathering. AbroadWorks uses real-time data to ensure your employees are accountable and productive.
• Performance Management and HR support: BruntWork encourages its clients to set clear KPIs and have regular check-ins as a performance management strategy. AbroadWorks can help establish performance management frameworks, create HR policies, and offer ongoing HR support. While you retain full control over performance decisions, AbroadWorks provides guidance on compliance-related matters.